Frequently Asked Questions

Yes, Arabella Contractors LLC is fully insured, and registered to operate in the Commonwealth of Pennsylvania as a Home Improvement Contractor.  Arabella also operates with subcontractors licensed in respective fields, these individuals are also licensed and insured. Documentation can be presented upon request.

PA HIC# 165345
Bureau of Consumer Protection: The number is 1-888-520-6680. Consumers are able to call this number to check whether a contractor is registered with the Office of Attorney General. 

Yes, often times clients locally have home, or businesses outside the Greater Philadelphia area. Arabella is seeking registration in the State of New Jersey currently, while being fully registered in the State of Pennsylvania. However, our Master Electrician(s) are licensed to operate in several states at this time.  

Typical charges for out of state travel is as follows $0.30-0.60/per mile, travel time excludes normal office travel. Minimum labor requirement would be 8 full hours. 

All of our virtual quotes include a detailed scope of the work to be completed. You will receive a emailed report with a breakdown of the cost, and time estimated for your project. 

Sometimes emergencies happen, when the unthinkable occurs we strive to address your need. Based off market rate & to stay competitive we charge a $225 Emergency Service Fee. Holidays require a $225 fee plus 1.5x-2.0 standard hourly rate. This fee applies when an emergency arises outside of normal operating hours. 

We cannot bill your Insurance Company, but we will provide all the documentation that you need to file for reimbursement.

Remodels have a lot of working parts, and quite a bit of logistics involved. The $135 fee is applied to the work order at the end of the job as a credit if our proposal is accepted.

Prior to the deposit being received, a estimate job completion time has been given. Typically scheduling after deposit is received is 3-4 weeks at this time. Busy times may alter this timeframe, we will communicate with any changes.

Large Remodels not covered by Insurance. (i.e $1,000,000.00+)

Additions

Roof Extensions

*Remodels we use In-Network Subcontractors

Any work prohibited by our Insurance Company. 

Arabella Contractors LLC donates a portion of its proceeds annually. Multiple causes are nominated by our Contractors throughout the year. If you have worked with us, and have a cause that your passionate about please let one of our Contractors know, you can also use the Virtual Quote form with the Heading "Donation Recommendation".